I
could not successfully Retina scan a Red Hat 5x virtual server even
though I could fully scan other similarly configured servers on the same
ESXi platform. I was able to successfully ssh to the target from one
of the other VMs but could not establish an ssh connection via Retina.
There was nothing in the logs on the target showing failed connections
etc but the Retina logs showed that the connection attempt timed out.
After troubleshooting the target and the Retina server I came up with a clue at
“http://forums.eeye.com/index.php?/topic/2305-registry-error-threshold-exceeded/”
I ended up setting
HKEY_LOCAL_MACHINE\SOFTWARE\eEye\Retina\5.0\Settings\SSH\DataTimeout to 60, it was 15.
This
fixed the problem. Why the one VM server had an issue with timeouts I
do not know since it is configured the same as the other VMs I could
scan.
For 64-bit systems use: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\eEye\Retina\5.0\Settings\SSH
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